Sales Policy

SALES POLICY

When you place an order online with Tatiana’s Bridal Boutique LLC, you can be confident that you will receive a fresh new dress in the size/color that you request. Due to the nature of our business and like many formalwear retailers all of our gowns are specially ordered for you therefore all sales are final there will be no refunds, exchanges, store credit or cancelations on any order. All dresses are inspected by our quality control team prior to being shipped. 

Please look at the manufacturer’s size chart for the dress you are interested in to determine the size you would like to order. Each dress on our website has a size chart on the dress page; with the exception of clearance. For clearance dresses please see the Bust/ Waist/ Hips measurements in the description.  If you have questions regarding what size to order please do not hesitate to contact us by email at tatianasbridalboutique@gmail.com. A Customer Service Stylist will be happy to review your measurements with you to help determine what size you should order. 

It is your responsibility to order the correct size, color and style. Please note that all dresses and petticoats come one standard length. Dress colors may vary slightly due to dye lots varying by manufacturer and computer/mobile screen resolution. 

Once your order has been processed you will receive an email from Tatiana’s Bridal Boutique confirming your order. Should your dress not be available due to your dress being OUT OF STOCK your payment will be refunded in full.

All products are subject to availability, your dress should arrive within 15 business days. We are not responsible for delays due to inclement weather conditions.

Items described as “Sold as is” are store samples these items may or may not be in perfect condition hence the significant discount in price. These dresses are sold as is and Tatiana’s Bridal Boutique is not responsible for the condition of the dress.

Please review your order carefully before submitting. We will not be responsible for you ordering the incorrect size, style, color or duplicates.

Dresses will fit each person differently depending on his/her particular figure/shape; Tatiana’s Bridal Boutique is not responsible for how the dress fits each individual. If you happen to fall between two sizes or you are unsure of your size, it is better to order the larger size. Remember with alterations it is better to "take in" a dress than to "let out" a dress. Alterations may be necessary to attain the best fit, it is always best to have a professional seamstress alter your dress, where needed. Tatiana's Bridal Boutique does not provide alterations, alterations are not included with the cost of the dress. If you need any help in choosing a size feel free to email or DM us and we will gladly help you determine the closest size for you based on the measurements you give our team.

All orders are shipped for FREE via USPS PRIORITY MAIL or UPS GROUND shipping and will REQUIRE a signature confirmation. Once your order has shipped we will email you the tracking # of your package. It is your responsibility to make sure someone will be available to receive your package. The package will require a signature in order to be obtained. Tatiana’s Bridal Boutique is not responsible for any lost or stolen packages. It will be the responsibility of the customer to contact the carrier for further information regarding your package. Tatiana’s Bridal Boutique will not be responsible if you provide us with an incorrect shipping address and/or recipient name and a refund or store credit will not be issued. 

All dresses, petticoats and accessories are throughly inspected before they are sent to ensure you are receiving a pristine product. We are not responsible for damages to theses items caused by the carrier service.

We do not currently accept international orders.   

If you refuse delivery of an item that is shipped to you, we will reship it to you and charge you for all shipping charges incurred.  

Please be assured that we respect and protect your privacy.  All credit cards, Pay Pal, Shop Pay, Google Pay and Apple Pay transactions are secure.

*As required by law sales tax is only charged for online orders shipped in the State of Florida.