Store Policy

STORE POLICY

 When you place an order with Tatiana’s Bridal Boutique LLC, you can be confident that you will receive a fresh new dress in the style/size/color that you request. Due to the nature of our business and like many formalwear retailers all of our gowns are specially ordered for you; therefore, all sales are final there will be no refunds, exchanges, store credit or cancelations on any orders.  

All dresses and accessories are thoroughly inspected before they are shipped to ensure you are receiving a pristine product. We take pride in making sure you receive a brand new, unworn, fresh dress.

Once your gown has shipped Tatiana’s Bridal Boutique LLC is not responsible for damages to your items caused by you the customer or purchaser, the carrier service or whomever may come in contact with your items. 

Please look at the manufacturer’s size chart for the dress you’re interested in, in order to determine the closest and best size for you. It is highly recommended before placing your order to match your bust, waist & hips measurements as close as possible to the sizing chart provided. Sizes are not based on your everyday clothing size.

It is your responsibility to order the correct size, color and style. Please note all dresses come one standard length. Dress colors may vary due to dye lots varying by manufacturer, lighting, varying fabrics  and computer/mobile screen resolution.  

Once your order has been submitted you will receive an email from Tatiana’s Bridal Boutique confirming your order. Should your dress not be available due to the dress being OUT OF STOCK your payment will be refunded in full.

All products are subject to availability; your specially ordered dress will be shipped via UPS Ground and should arrive within 15 business days (3 weeks or less) and will require a signature confirmation, this is for everyone’s security. Please have someone available to sign for your package. We are not responsible for delays due to inclement weather or any carrier issues. *Express US shipping is available for $65 and will arrive within 5-9 business days. 

Please review your order carefully before submitting. We will not be responsible for you ordering the incorrect size, style, color or duplicates. Tatiana’s Bridal Boutique LLC is not responsible for any lost, stolen or damaged packages. It will be the responsibility of the customer to contact the carrier for further information regarding your package.

Tatiana’s Bridal Boutique LLC will not be responsible if you provide us with an incorrect shipping address and/or recipient name and a return to sender, refund, store credit, exchange or cancellation will not be issued. Free shipping only applies for the initial US shipment. If the shipment is returned any re-shipments of that purchase will be at the cost of the customer by way of UPS C.O.D. If the customer does not agree to C.O.D for the return shipment or does not except the package, the product will be retained by Tatiana's Bridal Boutique LLC and the customer shall forfeit the total cost of the order. 

Dresses will fit each person differently depending on his/her particular figure/shape; Tatiana’s Bridal Boutique LLC is not responsible for how the dress fits each individual. If you happen to fall between two sizes or you are unsure of your size, it is better to order the larger size. Remember with alterations it is better to "take in" a dress than to "let out" a dress. Alterations may be necessary to attain the best fit, it is always best to have a professional seamstress alter your dress, where needed. Tatiana's Bridal Boutique LLC does not provide alterations, alterations are not included with the cost of the dress.

All of our gowns include a free costume jewelry set gift. To prevent tarnishing please keep your costume jewelry set in its original packaging until the day of your special event. Tatiana’s Bridal Boutique LLC is not responsible for any allergic reactions or any damaged or tarnished jewelry. Inspections are conducted on all costume jewelry sets before they are shipped out with each dress. 

Rest assured that we respect and protect your privacy.  All cash, credit cards, Pay Pal, Shop Pay, Google Pay and Apple Pay transactions are secure.

By you purchasing with Tatiana’s Bridal Boutique LLC acknowledges that you (the customer or purchaser) agree to all terms and conditions set forth in this store policy, you agree and acknowledge refunds will not be permitted.

 If you have any additional questions about our sales policy please email us at tatianasbridalboutique@gmail.com.

 *As required by law sales tax is only charged for online orders shipped in the State of Florida.