FAQ's

Payment: What type of payments are accepted?

We accept Paypal, Visa, MasterCard, Discover, Shop Pay, Google Pay and Apple Pay. Personal checks, AMEX, CashApp and Wire Transfers are not accepted.

Size Chart & Measurements: What size should I get for my dress?

**Important: Before placing your order, please match your measurements up with the sizing chart provided with each dress. The manufacturers sizing chart is located amongst the pictures of each gown. Each gown has a different manufactesizing chart. 

When ordering a dress online, it's very important to know your body measurements (bust, waist, hips) to help you decide what dress size is closest/best for you. Click here to view Sizing/Measuring Guide or you can click the link located at the bottom of our website. It's super easy instructions and it helps you measure yourself properly in order to find the closest gown size needed! Sizes are not based on your everyday clothing sizes.

Order: How long will it take to receive my order?

All products are subject to availability; your specially ordered dress will be shipped for FREE within the continental USA via UPS Ground and should arrive within 15 business days (3 weeks or less) and will require a signature confirmation. Please have someone available to sign for your package. We are not responsible for delays due to inclement weather or any carrier issues. *Express US shipping is available for $65 and will arrive within 5-9 business days.

Order: What's your return & exchange policy?

Due to the nature of our business and like many formalwear retailers all of our gowns are specially ordered for you therefore all sales are final there will be no refunds, exchanges, store credit or cancelations accepted.

Stock: What if I place an order and the dress ends up being OUT OF STOCK?

We try our very best to maintain current availability, but at times stock availability changes very quickly. If your gown is out of stock a member from our team will be sure to contact you and you will be issued a full refund. 

Stock: Before I place my order can I ask you to check if a particular gown is still available? 

Yes, feel free to DM us on Instagram, complete the Contact Us tab located on the right size of any page, or email us directly at tatianasbridalboutique@gmail.com please include style #, size, color & wear date. Once we tell you the availability it’s highly recommended to place your order asap; since stock is constantly changing. 

Shipping: Do you ship to Hawaii, Puerto Rico, U.S. Virgin Islands & Canada?

Yes, for a small additional UPS ground shipping cost: The customer is responsible for all Customs and Duty Fees.

Canada: $59

Domestic USA Non-Continental: $45

Order: Do you ship internationally?

We do not currently accept international orders.

Additional Images: Do you have any additional images of a particular dress?

We realize that it is frustrating that there is not always an image provided in every color, however all images are solely provided by the manufacturer once more images are given the dress page will be updated.

Color Swatches: Can I order a color swatch?

Unfortunately our manufacturers do not provide us with color swatches.

Secure Site: Is it safe to place orders online at Tatiana’s Bridal Boutique LLC?

You can be confident when you place an order. We use state-of-the-art identity and personal information protection software to ensure that our transaction process is extremely safe and your information is secure. Your private information is secure and will not be shared with any third parties for any reason.

Can you create a custom bridesmaids purchasing page for my bridesmaids? 

Yes, the page will include style number, photos, sizing chart, the description of the dress, and a how to measure guide link. There is no fee for this custom link. There is not virtual consultation fee. We are more than happy to create this for you. 

Have additional questions? Feel free to complete the Contact Us tab on the right side of any page or email us at:     TatianasBridalBoutique@gmail.com

Please include: Style #, Color, Size and Wear Date.

We thank you so much for considering Tatiana’s Bridal Boutique!🌸