FAQ's

 

How can I contact Tatiana’s Bridal Boutique?
Our team enjoys hearing from you, please contact us by email at tatianasbridalboutique@gmail.com 

Please include: Style, color, size & date of event

If I order my dress today, how long will it take to arrive to me?

Free US Ground Shipping: Approx. 10-16 Business Days

Express US Shipping $65: Approx.  5-9 Business Days

Do you ship internationally?

Yes we do, click here for more details. 

UPS Worldwide Saver Approx: 15-25 business days (depending on the country)

All international shipments are subject to duties, taxes and import charges. Our store does not collect any of these fees; duties and taxes are regulated by your country. Duties and tax fees are not included in the cost of the dress or shipping. 

My wedding is in a year when should my bridal party purchase their gowns?

We strongly recommend purchasing 3-7 months before your wedding. 

Do you offer payment plans?

Yes, upon check out you can select Shop Pay Installments in which may choose the best payment plan for you. Click here for Shop Pay Disclosure.

What size should I order?

Please use the manufacturer's sizing chart provided with each gown and match your measurements as close as possible.  Sizes do run small; your size is not based on your everyday clothing sizes. It’s very important to measure yourself.

Click here to view a Measuring Guide 

What's your return & exchange policy?

Due to the nature of our business and like many special occasion stores all of our gowns are specially ordered. All sales are final. No refunds, exchanges, store credit or cancelations will be given.

We want you to look fabulous in your dress, please measure yourself correctly. Remember sizes do run small and are not based on your everyday clothing size.

What if I place an order and the dress ends up being out of stock?

We try our very best to maintain current availability, but at times stock availability changes very quickly. If your gown is out of stock a member from our team will contact you.

Before I place my order can I ask you to check if a particular gown is still available? 

Yes, email us: tatianasbridalboutique@gmail.com please include the style name, size, color & event date.

If the style you are interested in is in fact in-stock we strongly recommend placing your order asap; since stock availability changes quickly.

Can I order a color swatch?

Unfortunately we do not sell color swatches at this a time.

Thank you for considering Tatiana’s Bridal Boutique! 🌸